Front Desk & Office Coordinator — Client Experience Lead

West Law Firm; Moncks Corner (SC); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Benefits

Job summary

West Law Firm, LLC is a plaintiff’s law firm in Moncks Corner, South Carolina. This front-desk role requires a professional, organized individual who is genuinely good with people and able to manage multiple tasks.

You will handle first-line client contact, scheduling, and direct administrative support for a partner. You will be the friendly voice, greet visitors, manage a multi-line phone system, and coordinate with vendors.

Qualifications

• Prior experience in a front-desk, receptionist, or office coordinator role preferred.
• Strong phone presence and written/verbal communication skills.
• Comfortable managing a multi-line phone system and staying organized under volume.
• Reliable, punctual, and detail-oriented.

Responsibilities

• Answer and route all incoming calls promptly and professionally.
• Greet clients and visitors and ensure a welcoming front-desk experience.
• Manage calendar, appointments, and client communications for one of the firm’s partners.
• Coordinate office supply inventory and place orders as needed.
• Serve as the day-to-day point of contact for outside vendors including IT and security.
• Coordinate with service providers for cleaning and office maintenance.
• Assist with general administrative tasks as directed by firm management.

Skills

Phone etiquette

Communication

Time management

Organizational skills

Attention to detail

Tools

Microsoft Outlook

Microsoft Teams

Office suite

Job description

West Law Firm, LLC is a plaintiff’s law firm in Moncks Corner, South Carolina. This front-desk role requires a professional, organized individual who is genuinely good with people and able to manage multiple tasks.

You will handle first-line client contact, scheduling, and direct administrative support for a partner. You will be the friendly voice, greet visitors, manage a multi-line phone system, and coordinate with vendors.