Front Desk & Office Administrator

Tom Wood Automotive; Indianapolis (IN); Presencial; USD 38.000 - 52.000; Jornada completa

Descripción de la vacante

Tom Wood Automotive in Indianapolis seeks an Administrative Assistant to be the first point of contact for customers and support multiple administrative tasks. You will handle phone inquiries, assist with account questions, and transfer callers to the correct department.

The role requires strong organization, multitasking, and timely execution. Proficiency with Microsoft Excel and the full Office suite is expected, along with professional communication and cooperative teamwork.

Formación

• Customer service skills with a customer-focused approach.
• Ability to multitask and meet deadlines.
• Strong organizational skills and attention to detail.
• Comfortable using Microsoft Excel and Office tools.
• Professional phone etiquette for customer interactions.

Responsabilidades

• Serve as the first point of contact for customers via phone.
• Assist customers with account questions and transfers to departments.
• Maintain and stock office, kitchen, and bathroom supplies and keep a clean office environment.
• Combine and organize files within Adobe Acrobat.
• Manage and update the company calendar.
• Handle shipments through FedEx, UPS, and USPS.
• Receive and distribute incoming mail to the appropriate department.
• Provide assistance to all departments and personnel with projects and administrative tasks.

Conocimientos

Customer service

Multitasking

Time management

Organizational skills

Self-starter

Microsoft Excel

Written and verbal communication

Professional phone etiquette

Team collaboration

Independent work

Herramientas

Adobe Acrobat

Microsoft Office Suite

Descripción del empleo

Tom Wood Automotive in Indianapolis seeks an Administrative Assistant to be the first point of contact for customers and support multiple administrative tasks. You will handle phone inquiries, assist with account questions, and transfer callers to the correct department.

The role requires strong organization, multitasking, and timely execution. Proficiency with Microsoft Excel and the full Office suite is expected, along with professional communication and cooperative teamwork.