Community Office Assistant - Front Desk & Admin Support

Community Action Program for Central Arkansas, Inc.; Conway (AR); On-site; USD 17,000 - 25,000; Full time

Job summary

Community Action Program for Central Arkansas, Inc. is seeking a friendly receptionist to greet visitors, answer phones, and provide clerical support for agency programs under the supervision of the Administrative Specialist.

The role includes data entry, mail processing, knowledge of local resources, donations receipts, and assistance with Li-HEAP and other programs. A high school diploma or GED and at least one year of related experience are required; proficiency with Microsoft 365 is expected.

Qualifications

• High school diploma or GED.
• Minimum of one year of work experience in business, customer service, or related fields.
• Proficient computer skills with minimal errors.
• Proficient in Microsoft 365.
• Valid driver's license and willingness to use agency vehicle for travel.

Responsibilities

• Greet visitors and manage the agency phone system.
• Share knowledge of community resources to assist clients.
• Receive donations, provide receipts, and send thank you notes.
• Perform data entry, filing, mail processing, and report generation.
• Assist with program delivery and administrative tasks across departments.

Skills

Reading & writing

Confidentiality

Customer service

Communication

Education

High school diploma or GED

Tools

Microsoft 365

Job description

Community Action Program for Central Arkansas, Inc. is seeking a friendly receptionist to greet visitors, answer phones, and provide clerical support for agency programs under the supervision of the Administrative Specialist.

The role includes data entry, mail processing, knowledge of local resources, donations receipts, and assistance with Li-HEAP and other programs. A high school diploma or GED and at least one year of related experience are required; proficiency with Microsoft 365 is expected.