Front Desk & Office Admin Coordinator

The ARK; Chicago (IL); On-site; USD 40,000 - 48,000; Full time

Benefits offered by this job

No-Cost HMO Health Insurance with PPO

Employer-paid vision and dental

PTO and holiday time off

Retirement plan with matching

Job summary

The Ark in Chicago seeks an Administration Receptionist to greet clients, visitors, and staff, and to manage front-desk operations with warmth and efficiency.

You will handle mail, basic admin tasks, and cross‑department support, reporting to the Executive Assistant & Office Manager. This full‑time, in-person role emphasizes dignity, composure, and strong organization in a busy environment.

Qualifications

• High school diploma or equivalent required.
• Associate’s degree or additional administrative training is a plus.
• Prior reception, customer service, or front-desk experience required.
• Experience in a nonprofit, human services, or healthcare setting is a plus.

Responsibilities

• Greet clients, visitors, and staff warmly and acknowledge them upon arrival.
• Answer, screen, and route calls to appropriate departments or staff.
• Answer general questions or direct to resources.
• Manage visitor check‑in and coordinate with the Welcome Center Manager for smooth flow.
• Escalate concerning interactions promptly to management or security.
• Keep the front desk clean, organized, and welcoming.
• Sort, distribute, and process mail; use Pitney Bowes and Canon scanner.
• Support the Executive Assistant & Office Manager with supplies and room setup.
• Assist staff with basic administrative tasks.
• Maintain stocked front-desk supplies and visitor reference information.
• Back up the Welcome Center Manager during busy periods.

Skills

Warm communication

Patience & empathy

Interpersonal with diverse backgrounds

Discretion with confidential info

Strong organization

Microsoft Office 365

Punctual & dependable

Ability to lift 20 lbs

Education

High school diploma or equivalent

Associate’s degree or admin training

Tools

Pitney Bowes postage meter

Canon scanner

Microsoft Office 365

Job description

The Ark in Chicago seeks an Administration Receptionist to greet clients, visitors, and staff, and to manage front-desk operations with warmth and efficiency.

You will handle mail, basic admin tasks, and cross‑department support, reporting to the Executive Assistant & Office Manager. This full‑time, in-person role emphasizes dignity, composure, and strong organization in a busy environment.