Front Desk & Administrative Coordinator (Nonprofit)

The ARK; Chicago (IL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Dental and vision insurance

Paid time off & holidays

Retirement plan

Job summary

The Ark in Chicago is seeking a friendly and organized Administration Receptionist to welcome clients and visitors, answer calls, and support office operations. You will work closely with the Executive team and staff across departments to ensure a smooth daily flow in a compassionate, inclusive environment.

This full-time, in-person role requires strong communication, discretion with sensitive information, and the ability to stay calm during busy periods.

Qualifications

• Warm, clear communication in person and on the phone.
• Patience, empathy, and composure when supporting clients under stress.
• Discretion with confidential information and ability to maintain privacy.

Responsibilities

• Greet clients and visitors; manage front-desk operations.
• Answer and route calls; provide general information and directions.
• Coordinate with Welcome Center Manager to maintain client flow and cleanliness.

Skills

Warm communication

Patience & empathy

Discretion with information

Strong organization

Microsoft Office 365

Education

High school diploma

Associate degree or admin training

Tools

Microsoft Office 365

Job description

The Ark in Chicago is seeking a friendly and organized Administration Receptionist to welcome clients and visitors, answer calls, and support office operations. You will work closely with the Executive team and staff across departments to ensure a smooth daily flow in a compassionate, inclusive environment.

This full-time, in-person role requires strong communication, discretion with sensitive information, and the ability to stay calm during busy periods.