Front Desk Navigator - Warm Welcomes & EMR Support

Ciena Healthcare; Whitmore Lake (MI); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental, and vision insurance

401K with matching funds

Life Insurance

Employee discounts

Tuition Reimbursement

Student Loan Reimbursement

Job summary

Regency at Whitmore Lake is seeking a Receptionist to warmly greet visitors and answer calls while providing clerical support to staff. You will maintain patient listings, direct applicants to electronic applications, and help ensure smooth front-desk operations.

Responsibilities include signing in vendors and visitors, protecting confidentiality, and assisting the Administrator as needed. Strong typing and computer skills are required, with a high school diploma as a minimum.

Qualifications

• Minimum high school diploma or equivalent.
• Typing proficiency of 50-60 words per minute.
• Computer skills are required.
• Meets state and federal criminal background check requirements.

Responsibilities

• Answer incoming and direct incoming calls.
• Greet and direct visitors and family members.
• Maintain current patient listing to be able to direct visitors and phone calls.
• Directs walk-in applicants to electronic application process
• Provide clerical support for the Administrator and other staff, as directed.
• Announce emergency codes and instructions over public address system as required.
• Enter demographic information into the Electronic Medical Record, as directed by the Administrator.

Skills

Typing 50-60 wpm

Computer skills

Education

High school diploma or equivalent

Job description

Regency at Whitmore Lake is seeking a Receptionist to warmly greet visitors and answer calls while providing clerical support to staff. You will maintain patient listings, direct applicants to electronic applications, and help ensure smooth front-desk operations.

Responsibilities include signing in vendors and visitors, protecting confidentiality, and assisting the Administrator as needed. Strong typing and computer skills are required, with a high school diploma as a minimum.