Front Desk & Visitor Concierge – Nursing Facility

West Bloomfield Nursing & Conv Center; West Bloomfield Charter Township (MI); On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental, and vision insurance

401K with matching funds

Life Insurance

Employee discounts

Tuition Reimbursement

Student Loan Reimbursement

Job summary

West Bloomfield Nursing & Conv Center is seeking a Receptionist to greet visitors, answer phones, and provide clerical support across the staff. The role supports the Administrator and helps maintain orderly front-desk operations with confidentiality and professionalism.

The position offers competitive pay and a benefits package including medical, dental, and vision insurance, a 401K plan with matching funds, life insurance, tuition and student loan reimbursement, and employee discounts.

Qualifications

• High school diploma or equivalent.
• Typing proficiency of 50-60 words per minute.

Responsibilities

• Answer incoming and direct incoming calls.
• Greet and direct visitors and family members.
• Maintain current patient listing to direct visitors and phone calls.
• Directs walk-in applicants to electronic application process.
• Organize work to be addressed by receptionist on other shifts.
• Ensure vendors and visitors sign in and out.
• Ensure residents sign in and out of the facility as required per policy.
• Provide clerical support for the Administrator and other staff, as directed.
• Adhere to confidentiality requirements.
• Announce emergency codes and instructions over public address system as required.
• Enter demographic information into the Electronic Medical Record, as directed by the Administrator.
• Demonstrate knowledge of and respect for the rights and individuality of each resident.
• Know emergency and disaster procedures of the facility.
• Demonstrate respect for co-workers and respond to needs of residents by complying with facility policies.
• Demonstrate ability to prioritize tasks/responsibilities and complete duties within allotted time.
• Assure participation in relevant in-service training sessions.
• Attend and participate in facility meetings, as assigned.

Skills

Greet visitors

Answer phones

Typing 50-60 wpm

Clerical skills

Education

High school diploma or equivalent

Tools

Electronic Medical Record (EMR)

Job description

West Bloomfield Nursing & Conv Center is seeking a Receptionist to greet visitors, answer phones, and provide clerical support across the staff. The role supports the Administrator and helps maintain orderly front-desk operations with confidentiality and professionalism.

The position offers competitive pay and a benefits package including medical, dental, and vision insurance, a 401K plan with matching funds, life insurance, tuition and student loan reimbursement, and employee discounts.