Front Desk Navigator & Administrative Technician

Oklahoma Department Of Human Services; Tulsa (OK); On-site; USD 31,000 - 38,000; Full time

Job summary

Oklahoma Department Of Human Services in Tulsa, Oklahoma, is seeking an Administrative Technician III E16C for a full-time, in-office role. The position offers an annual salary of $34,999.65 plus full state employee benefits.

The incumbent will greet customers at the reception, assist with inquiries, enter and retrieve client information, and upload documents timely and accurately. Travel is occasional; a valid driver's license and insurance are required.

Qualifications

• 24 months of clerical office experience or an equivalent combination of education and experience.
• Must possess a valid driver's license and maintain required car insurance.
• Preference may be given to applicants with a High School Diploma or equivalent.

Responsibilities

• This is a full-time in-office position.
• Greet and assist customers at reception; enter and retrieve client data; upload documents accurately.
• Handle difficult situations with respect and courtesy.
• Serve as the EBT clerk.
• Make referrals to community resources.
• Provide high-quality customer service to internal and external customers.
• Attend individual and staff conferences.
• Complete all mandatory trainings.
• Write, present, and interpret information clearly.
• Maintain compliance with Adult and Family Services policies.
• Perform backup duties as required.

Skills

Communication

Organization

Customer service

Education

High School Diploma or equivalent

Job description

Oklahoma Department Of Human Services in Tulsa, Oklahoma, is seeking an Administrative Technician III E16C for a full-time, in-office role. The position offers an annual salary of $34,999.65 plus full state employee benefits.

The incumbent will greet customers at the reception, assist with inquiries, enter and retrieve client information, and upload documents timely and accurately. Travel is occasional; a valid driver's license and insurance are required.