Administrative Technician III

Oklahoma Department Of Human Services; Tulsa (OK); On-site; USD 31,000 - 38,000; Full time

Job summary

Oklahoma Department Of Human Services in Tulsa, Oklahoma, is seeking an Administrative Technician III E16C for a full-time, in-office role. The position offers an annual salary of $34,999.65 plus full state employee benefits.

The incumbent will greet customers at the reception, assist with inquiries, enter and retrieve client information, and upload documents timely and accurately. Travel is occasional; a valid driver's license and insurance are required.

Qualifications

• 24 months of clerical office experience or an equivalent combination of education and experience.
• Must possess a valid driver's license and maintain required car insurance.
• Preference may be given to applicants with a High School Diploma or equivalent.

Responsibilities

• This is a full-time in-office position.
• Greet and assist customers at reception; enter and retrieve client data; upload documents accurately.
• Handle difficult situations with respect and courtesy.
• Serve as the EBT clerk.
• Make referrals to community resources.
• Provide high-quality customer service to internal and external customers.
• Attend individual and staff conferences.
• Complete all mandatory trainings.
• Write, present, and interpret information clearly.
• Maintain compliance with Adult and Family Services policies.
• Perform backup duties as required.

Skills

Communication

Organization

Customer service

Education

High School Diploma or equivalent

Job description

Administrative Technician III E16C

This position is located in Tulsa, Oklahoma.

Annual Salary: $34,999.65 plus full state employee benefits

Job related travel is occasional. -Must possess a valid driver's license and must maintain required car insurance.

Minimum Qualifications:

• Requirements at this level consist of 24months of clerical office experience; or an equivalent combination of education and experience

Preference Statement:

Preference may be given to applicants who have a High School Diploma or equivalent. Prefer strong communication and organizational skills.

Job Responsibilities:

• This position is a full-time in an office setting.
• Serves as the Navigator at reception by assisting customers with inquiries; answering general questions; entering and retrieving client information in the computer; and uploading documents timely and accurately.
• Demonstrate the ability to handle difficult situations with respect and courtesy
• Serves as the EBT clerk.
• Make appropriate program referrals to community resources.
• Provide a high level of customer service to both internal and external, ensuring that inquiries and concerns are handled professionally and in a timely manner
• Participate in individual and staff conferences.
• Must attend all mandatory trainings associated with the position.
• Writes, presents, and interprets information in a clear, concise, and organized manner.
• Maintain compliance with Adult and Family Services business processes, policies, and standards.
• Performing various backup duties as required.

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If you have questions, please contact [e-mail]

OKDHS is a Fair Chance Employer.

This is a position in the Oklahoma Civil Service.

Announcement #:26-KM173

83009059/JR63866