Front Desk Monitor -PT

Volunteers-of-America---Greater-New-York,-Inc.; New York (NY); On-site; USD 25,000 - 30,000; Part time

Benefits offered by this job

Prescription coverage

Life insurance

Retirement plan

Tuition reimbursement

Paid time off

Paid birthday holiday

Job summary

Volunteers of America–Greater New York is seeking a Front Desk Monitor (PT, 16 hours) in the Bronx, NY 10452. The role greets visitors, routes mail, assists residents, and controls front door access.

Minimum qualifications include a high school diploma or GED preferred; a polite, efficient, and firm demeanor; and the ability to maintain confidentiality while operating a busy front desk/security operation. The organization offers a comprehensive benefits package including prescription coverage

Qualifications

• High school diploma or GED preferred.
• Must possess a polite and pleasant manner, be efficient and firm, and have the ability to operate a busy front desk/security operation.
• Must be able to perform diverse tasks with ease and maintain confidentiality.

Responsibilities

• Greet all visitors; assist them directly or announce their arrival to staff or residents.
• Ensure that all clients sign in and out as required.
• Route mail and deliveries as required.
• Handle or assist in crisis intervention.
• Follow assigned procedures in emergency situations.
• Conduct rounds at residence as assigned.

Skills

Front desk

Customer service

Communication

Confidentiality

Education

High school diploma or GED

Job description

Volunteers of America–Greater New York (VOA–Greater New York) is a leading anti-poverty organization serving neighbors in need across New York City, Northern New Jersey, and Westchester. Through 70+ programs, we support over 35,000 adults and children each year, including individuals experiencing homelessness, survivors of domestic violence, youth aging out of foster care, veterans, seniors, and children with developmental delays.

Our staff are at the heart of this work, creating meaningful change every day. If you’re passionate about making a difference and joining a mission-driven team, we invite you to explore this opportunity.

We are currently seeking qualified candidates for the following position:

Position: Front Desk Monitor- PT (16 hours)

The Front Desk Monitor answers telephone calls and takes messages for staff, receives and assists visitors, receives and routes deliveries, aids residents, and controls front door access.

Location: Bronx, NY 10452

Minimum Qualifications:

• High school diploma or GED preferred.
• Must possess a polite and pleasant manner, be efficient and firm, and have the ability to operate a busy front desk/security operation.
• Must be able to perform diverse tasks with ease and maintain confidentiality.

Certifications that are required within 90 days of hire – VOA will cover the cost:

• Coordinator of Fire Safety & Alarms (F80).

Front Desk Monitor Principal Responsibilities:

• Greet all visitors; assist them directly or announce their arrival to staff or residents.
• Ensure that all clients sign in and out as required.
• Route mail and deliveries as required.
• Handle or assist in crisis intervention.
• Follow assigned procedures in emergency situations.
• Conduct rounds at residence as assigned.

We are committed to offering our employees an exceptional comprehensive benefits package that supports their health, well-being, and personal growth. Full-time employees enjoy:

• Prescription Coverage
• Life Insurance
• Retirement Plan
• Tuition Reimbursement
• Paid Time Off, including a Paid Birthday Holiday

VOA-Greater New York is an Equal Opportunity Employer/Vets/Disabled/Other Protected Categories.