Front Desk Monitor

Volunteers of America Greater New York; New York (NY); On-site; USD 30,000 - 40,000; Part time

Benefits offered by this job

Medical, Dental, & Vision Coverage

Prescription Coverage

Life Insurance

Retirement Plan

Tuition Reimbursement

Paid Time Off

Paid Birthday Holiday

Job summary

A leading organization focused on ending homelessness is seeking a Front Desk Monitor. This role involves managing front desk operations, assisting visitors, and ensuring security. The ideal candidate will have a high school diploma and a pleasant demeanor.

Qualifications

• High school diploma or GED preferred.
• Polite and pleasant manner, efficient and firm.

Responsibilities

• Greet all visitors; assist them directly or announce their arrival.
• Ensure all clients sign in and out as required.
• Handle or assist in crisis intervention.

Skills

Polite and pleasant manner

Ability to perform diverse tasks

Education

High school diploma or GED

Job description

Volunteers of America-Greater New York (VOA-Greater New York) is an anti-poverty organization working to end homelessness in the New York area by 2050. We operate over 60 programs across New York City, Northern New Jersey, and Westchester County, including emergency, transitional, and permanent housing. Our services extend to families experiencing homelessness, survivors of domestic violence, people living with HIV/AIDS, veterans, youth aging out of foster care, adults with behavioral health or substance use needs, and others in need, including a special education preschool program.

We are seeking new talent for the following position:

Position: Front Desk Monitor

The Front Desk Monitor answers telephone calls, takes messages for staff, receives and assists visitors, manages deliveries, aids residents, and controls front door access.

Liberty House is a program providing comprehensive services and safe, anonymous housing for individuals and their children experiencing domestic violence. To learn more about the program, visit: https://www.voa-gny.org/dv

Minimum Qualifications:

• High school diploma or GED preferred.
• Polite and pleasant manner, efficient and firm, capable of operating a busy front desk/security operation.
• Ability to perform diverse tasks with ease and maintain confidentiality.

Certifications (required within 90 days of hire; agency will cover the cost):

• CPR/First Aid
• Fire & Emergency Drill Conductor (F-07)
• Narcan

Principal Responsibilities:

1. Greet all visitors; assist them directly or announce their arrival to staff or residents.
2. Ensure all clients sign in and out as required.
3. Route mail and deliveries as needed.
4. Handle or assist in crisis intervention.
5. Follow procedures in emergency situations.
6. Conduct rounds at residence as assigned.

We offer a comprehensive benefits package supporting health, well-being, and personal growth, including:

• Medical, Dental, & Vision Coverage
• Prescription Coverage
• Life Insurance
• Retirement Plan
• Tuition Reimbursement
• Paid Time Off, including a Paid Birthday Holiday

Benefits for part-time employees may vary.

To learn more about VOA-Greater New York, visit: https://www.voa-gny.org/about

VOA-Greater New York is an Equal Opportunity Employer/Vets/Disabled/Other Protected Categories. Apply today!