Front Desk Monitor- Part Time

Volunteers of America Greater New York; New York (NY); On-site; USD 21,000 - 30,000; Part time

Job summary

Volunteers of America-Greater New York (VOA-Greater New York) is seeking a Front Desk Monitor (Part Time) to greet visitors, answer calls, route deliveries, assist residents, and help maintain front door access in a busy social housing program in New York City.

The ideal candidate will have a high school diploma or GED, a polite and professional demeanor, the ability to manage multiple tasks, maintain confidentiality, and follow emergency procedures.

Qualifications

• High school diploma or GED is preferred.
• Polite and professional demeanor with ability to handle a busy front desk/security operation.
• Ability to maintain confidentiality and perform diverse tasks.

Responsibilities

• Greet all visitors; assist them directly or announce their arrival to staff or residents.
• Ensure that all clients sign in and out as required.
• Route mail and deliveries as required.
• Handle or assist in crisis intervention.
• Follow procedures in emergency situations.
• Conduct rounds at residence as assigned.
• Performs other related duties as requested.

Skills

Polite demeanor

Professional conduct

Front desk operation

Education

High school diploma or GED

Job description

Volunteers of America-Greater New York (VOA-Greater New York) is a leading anti-poverty organization serving neighbors in need across New York City, Northern New Jersey, and Westchester. Through 70+ programs, we support over 35,000 adults and children each year, including individuals experiencing homelessness, survivors of domestic violence, youth aging out of foster care, veterans, seniors, and children with developmental delays.

Our staff are at the heart of this work, creating meaningful change every day. If you're passionate about making a difference and joining a mission-driven team, we invite you to explore this opportunity.

We are currently seeking qualified candidates for the following position:

Position: Front Desk Monitor (Part Time)

The Front Desk Monitor answers telephone calls and takes messages for staff, receives, and assists visitors, receives, and routes deliveries, aids residents, and controls front door access.

Richard F. Salyer House provides permanent, supportive, and affordable housing in a service-rich environment. To learn more about the program, copy and paste this link into a browser https://www.voa-gny.org/housing

Location: New York, NY 10032

Minimum Qualifications:

• High school diploma or GED preferred.
• Must possess a polite and pleasant manner, be efficient and firm, and have the ability to operate a busy front desk/security operation.
• Must be able to perform diverse tasks with ease and maintain confidentiality.

Certifications that are required within 90 days of hire - VOA will cover the cost:

• Coordinator of Fire Safety & Alarms (F80).

Front Desk Monitor Principal Responsibilities:

• Greet all visitors; assist them directly or announce their arrival to staff or residents.
• Ensure that all clients sign in and out as required.
• Route mail and deliveries as required.
• Handle or assist in crisis intervention.
• Follow assigned procedures in emergency situations.
• Conduct rounds at residence as assigned.
• Performs other related duties as requested.

We are committed to offering our employees an exceptional comprehensive benefits package that supports their health, well-being, and personal growth. Full-time employees enjoy:

• Medical, Dental, & Vision Coverage
• Prescription Coverage
• Life Insurance
• Retirement Plan
• Tuition Reimbursement
• Paid Time Off, including a Paid Birthday Holiday

And much more!

To learn more about our staff, culture and much more, copy and paste our website link into a browser: https://www.voa-gny.org/our-staff-and-culture/

VOA-Greater New York is an Equal Opportunity Employer/Vets/Disabled/Other Protected Categories.