Front Desk & Membership Sales Specialist

The Lash Lounge Ann Arbor - Washtenaw and Platt; Phoenix (MI); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Hourly wage + commissions on sales

Growth opportunities

Free lash extensions

Discounts on retail products

Training & development

Job summary

The Lash Lounge is seeking a Front Desk Associate in Michigan to deliver an outstanding guest experience, drive membership and retail sales, and manage appointment bookings. You will greet clients, answer phones, and support salon operations with a welcoming, professional presence.

Ideal candidates have 1+ years in customer service or retail, keen attention to detail, and the ability to multitask in a fast-paced environment. Some weekends/evenings required; MindBody experience is a plus.

Qualifications

• 1+ years customer service or retail sales experience.
• Strong attention to detail.
• Ability to multitask in a fast-paced environment.
• Ability to work some weekends and some evenings.
• Experience with MindBody Software is a plus!

Responsibilities

• Increase membership sales and retail sales.
• Greet visitors and provide an excellent customer experience.
• Book appointments in person or by phone.
• Contribute to group operations, such as inventory maintenance.
• Maintain a clean and inviting environment.

Skills

Customer service

Retail sales

Attention to detail

Multitasking

Weekend/evening availability

MindBody software

Tools

MindBody Software

Job description

The Lash Lounge is seeking a Front Desk Associate in Michigan to deliver an outstanding guest experience, drive membership and retail sales, and manage appointment bookings. You will greet clients, answer phones, and support salon operations with a welcoming, professional presence.

Ideal candidates have 1+ years in customer service or retail, keen attention to detail, and the ability to multitask in a fast-paced environment. Some weekends/evenings required; MindBody experience is a plus.