Front Desk & Membership Sales Specialist

The Lash Lounge; Pittsburgh (Allegheny County); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Commissions on sales

Growth opportunities

Free lash extensions

Retail discounts

Job summary

The Lash Lounge is seeking a highly motivated Front Desk Associate at our Pittsburgh salon to greet guests, manage bookings, and drive membership sales. You will contribute to a warm, inviting atmosphere and coordinate daily front-desk operations.

You will handle guest check-ins, phone inquiries, and retail recommendations, while supporting inventory and scheduling using MindBody software. Compensation includes hourly pay, commissions, and team growth opportunities.

Qualifications

• 1+ years customer service or retail sales experience.
• Strong attention to detail.
• Ability to multitask in a fast-paced environment.
• Ability to work some weekends and some evenings.
• Experience with MindBody Software is a plus!

Responsibilities

• Increase membership sales and retail sales
• Greet visitors and provide an excellent customer experience
• Book appointments in person or by phone
• Contribute to group operations, such as inventory maintenance
• Maintain a clean and inviting environment

Skills

Customer service

Retail sales

Attention to detail

Multitasking

Weekend availability

Tools

MindBody Software

Job description

The Lash Lounge is seeking a highly motivated Front Desk Associate at our Pittsburgh salon to greet guests, manage bookings, and drive membership sales. You will contribute to a warm, inviting atmosphere and coordinate daily front-desk operations.

You will handle guest check-ins, phone inquiries, and retail recommendations, while supporting inventory and scheduling using MindBody software. Compensation includes hourly pay, commissions, and team growth opportunities.