Front Desk Concierge & Membership Sales Specialist

The-Lash-Lounge; Chesterfield (MO); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Hourly wage

PTO after 6 months

Free lash extensions

Employee discounts

Family/friend discounts

Job summary

The Lash Lounge Chesterfield is seeking a motivated Concierge/Front Desk Associate to deliver outstanding guest service, drive membership and retail sales, and coordinate bookings with our lash stylists. You will greet guests and manage scheduling via MindBody, while handling inquiries and maintaining a warm, welcoming atmosphere.

Weekends and some evenings availability is ideal. We offer an hourly wage, growth opportunities, employee discounts on services and products, and a friendly team

Qualifications

• 1+ years customer service or retail sales experience preferred.
• Strong attention to detail.
• Ability to multitask in a fast-paced environment.
• Ability to work some weekends and some evenings.
• Experience with MindBody Software is a plus.

Responsibilities

• Increase membership sales and retail sales
• Greet visitors and provide an excellent customer experience
• Book appointments in person, phone or text
• Contribute to group operations, such as inventory maintenance
• Maintain a clean and inviting environment
• Attend monthly employee meeting/training

Skills

Customer service

Retail sales

Attention to detail

Multitasking

Weekend/evening availability

Tools

MindBody Software

Job description

The Lash Lounge Chesterfield is seeking a motivated Concierge/Front Desk Associate to deliver outstanding guest service, drive membership and retail sales, and coordinate bookings with our lash stylists. You will greet guests and manage scheduling via MindBody, while handling inquiries and maintaining a warm, welcoming atmosphere.

Weekends and some evenings availability is ideal. We offer an hourly wage, growth opportunities, employee discounts on services and products, and a friendly team