Front Desk & Membership Sales Specialist

The Lash Lounge Pittsburgh - South Hills; Pittsburgh (Allegheny County); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Employee discounts

Flexible schedule

Advancement opportunities

Job summary

The Lash Lounge Pittsburgh - South Hills is seeking a Front Desk Associate to create an outstanding guest experience, drive membership and retail sales, and manage appointment bookings. You will work to uphold a welcoming salon atmosphere and support daily operations with a proactive, sales-focused mindset.

Experience in customer service, strong communication, and the ability to multitask in a fast-paced setting are essential.

Qualifications

• 1+ years customer service or retail sales experience.
• Strong attention to detail.
• Ability to multitask in a fast-paced environment.
• Ability to work some weekends and some evenings.
• Experience with MindBody Software is a plus!

Responsibilities

• Increase membership sales and retail sales.
• Greet visitors and provide an excellent customer experience.
• Book appointments in person or by phone.
• Contribute to group operations, such as inventory maintenance.
• Maintain a clean and inviting environment.

Skills

Customer service

Attention to detail

Multitasking

Weekend/evenings

MindBody

Tools

MindBody Software

Job description

The Lash Lounge Pittsburgh - South Hills is seeking a Front Desk Associate to create an outstanding guest experience, drive membership and retail sales, and manage appointment bookings. You will work to uphold a welcoming salon atmosphere and support daily operations with a proactive, sales-focused mindset.

Experience in customer service, strong communication, and the ability to multitask in a fast-paced setting are essential.