Front Desk & Membership Concierge

Metuchen-Edison YMCA; South Amboy (NJ); On-site; USD 21,000 - 23,000; Full time

Job summary

Metuchen-Edison YMCA is seeking a Member Services Rep to manage the front desk operations in South Amboy, NJ. You will greet members, process memberships, registrations, and sales, and answer phones with a professional demeanor.

The role requires strong communication, data entry ability, and a teamwork mindset in a Regular Full-Time capacity. Safety guidelines and proper dress code apply, with occasional shifts coverage as needed.

Qualifications

• High school diploma or equivalent required.
• Prior front desk or member services experience preferred.
• Excellent verbal and written communication skills.
• Ability to perform data entry and use a computer.
• Ability to multi-task and work as part of a team.

Responsibilities

• Greet members and guests at the front desk and assist with inquiries.
• Process memberships, guest receipts, program registrations, and sales.
• Answer phones professionally and route questions to the appropriate staff.
• Provide tours and distribute brochures when requested.
• Maintain front desk appearance and keep information up-to-date.
• Follow safety guidelines and YMCA procedures.

Skills

Communication

Data entry

Multi-tasking

Interpersonal skills

Teamwork

Education

HS diploma or equivalent

Tools

MS Office

Job description

Metuchen-Edison YMCA is seeking a Member Services Rep to manage the front desk operations in South Amboy, NJ. You will greet members, process memberships, registrations, and sales, and answer phones with a professional demeanor.

The role requires strong communication, data entry ability, and a teamwork mindset in a Regular Full-Time capacity. Safety guidelines and proper dress code apply, with occasional shifts coverage as needed.