Membership & Front Desk Specialist

YMCA of MEWSA; South Amboy (NJ); On-site; USD 18,000 - 26,000; Full time

Job summary

YMCA of MEWSA in South Amboy, NJ seeks a friendly Member Services Rep to manage the front desk, greet members, process registrations, and handle payments. You will answer phones, provide information, and support tours and outreach with a positive, service-oriented attitude.

Qualifications include HS diploma, strong verbal and written communication, data entry ability, and the capacity to multi-task within a diverse, team-based environment. This is a regular full-time position.

Qualifications

• HS diploma or equivalent required, or in progress.
• Excellent verbal and written communication skills.
• Ability to multi-task and relate to diverse population.
• Basic computer skills and data entry ability.

Responsibilities

• Operate front desk and greet members and guests.
• Process membership applications, guest receipts, and program registrations; file paperwork.
• Answer phones professionally and provide information to member inquiries.
• Maintain a clean, organized front desk area and up-to-date materials.
• Coordinate with staff and supervisors; refer complex questions as needed.
• Ensure safety guidelines are followed and assist with training when required.

Skills

Verbal communication

Written communication

Multitasking

Interpersonal skills

Data entry

Teamwork

Customer service

Patience

Adaptability

Education

High School Diploma

Tools

MS Office

Data entry software

Job description

YMCA of MEWSA in South Amboy, NJ seeks a friendly Member Services Rep to manage the front desk, greet members, process registrations, and handle payments. You will answer phones, provide information, and support tours and outreach with a positive, service-oriented attitude.

Qualifications include HS diploma, strong verbal and written communication, data entry ability, and the capacity to multi-task within a diverse, team-based environment. This is a regular full-time position.