Front Desk & Member Services Specialist

Goldfish Swim School - Marlborough; Marlborough (MA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Growth opportunities

Flexible schedule

Competitive Pay

Valuable work experience

Increased social opportunities

Future references/referrals

Monthly paid training

Job summary

An established industry player is seeking a Front Desk Customer Service Representative to join their vibrant team. This role is perfect for individuals who are enthusiastic, enjoy working with children, and thrive in a dynamic environment. You'll be the first point of contact for customers, promoting quality service while managing registrations and scheduling. With opportunities for growth and a flexible schedule, this position offers valuable experience in a supportive atmosphere. If you're ready to make a difference and be part of a unique culture, this is the perfect opportunity for you!

Qualifications

• 2 years of customer service experience required.
• Intermediate computer skills are necessary.

Responsibilities

• Answer telephones and respond to inquiries professionally.
• Process student registrations and manage birthday parties.
• Enforce safety rules and administer first aid as needed.

Skills

Interpersonal communication

Organizational skills

Customer service techniques

Ability to work with children

Education

High school diploma or GED

Some college preferred

Tools

Google Suite

Excel

Job description

An established industry player is seeking a Front Desk Customer Service Representative to join their vibrant team. This role is perfect for individuals who are enthusiastic, enjoy working with children, and thrive in a dynamic environment. You'll be the first point of contact for customers, promoting quality service while managing registrations and scheduling. With opportunities for growth and a flexible schedule, this position offers valuable experience in a supportive atmosphere. If you're ready to make a difference and be part of a unique culture, this is the perfect opportunity for you!