Front Desk & Member Services Coordinator

Boys-; San Jose (CA); On-site; USD 33,000 - 34,000; Part time

Job summary

The Boys & Girls Clubs of Silicon Valley is seeking a Part-time Front Desk Receptionist to support daily dismissal for 300+ members, verify authorized pickups, and coordinate with program staff. This role also handles phones, sign-in/sign-out, and light admin tasks while upholding safety and child-protection policies.

The ideal candidate remains calm, organized, and friendly in a busy environment, ensuring accurate record-keeping and courteous service to families and visitors.

Qualifications

• Customer service experience in fast-paced environments.
• Ability to greet and assist members and visitors.
• Strong communication and organizational skills.

Responsibilities

• Manage daily dismissal for 300+ members, verify pick-up authorization, and coordinate with staff.
• Answer phones, sign-in/sign-out, and provide light administrative support.
• Maintain a calm, friendly front desk presence and ensure safety policies are followed.

Skills

Customer service

Communication

Front desk

Multitasking

Job description

The Boys & Girls Clubs of Silicon Valley is seeking a Part-time Front Desk Receptionist to support daily dismissal for 300+ members, verify authorized pickups, and coordinate with program staff. This role also handles phones, sign-in/sign-out, and light admin tasks while upholding safety and child-protection policies.

The ideal candidate remains calm, organized, and friendly in a busy environment, ensuring accurate record-keeping and courteous service to families and visitors.