Front Desk & Member Services Coordinator

Boys & Girls Club of the Northern Plains, Inc.; Milbank (SD); On-site; USD 17,000 - 22,000; Part time

Job summary

Boys & Girls Club of the Northern Plains, Inc. in Milbank, SD, seeks a Front Desk Receptionist to enforce front desk policies, perform data entry, and maintain a welcoming entryway for families, visitors, and donors.

The role emphasizes friendly interaction, organization, and safety. The receptionist supports club values and collaborates with staff to ensure a positive environment for youth and guests.

Qualifications

• High School Diploma or Equivalent required.
• Customer service experience preferred.
• Strong organizational skills.
• Friendly, personable and able to communicate well in person and on the phone.
• Ability to multi-task in a fast-paced environment.

Responsibilities

• Follow and implement all Front Desk policies and procedures.
• Greet and direct visitors and telephone callers with a friendly attitude.
• Ensure front desk space is up-to-date, organized, fun, safe, and welcoming.
• Record monies received and ensure receipts balance with daily totals.
• Maintain and update member data in tracking software and paper files.
• Attend staff meetings and assist in daily operations.

Skills

Customer service

Communication

Interpersonal skills

Organizational skills

Telephone etiquette

Education

High School Diploma or Equivalent

Job description

Boys & Girls Club of the Northern Plains, Inc. in Milbank, SD, seeks a Front Desk Receptionist to enforce front desk policies, perform data entry, and maintain a welcoming entryway for families, visitors, and donors.

The role emphasizes friendly interaction, organization, and safety. The receptionist supports club values and collaborates with staff to ensure a positive environment for youth and guests.