Front Desk & Guest Experience Specialist

Tyler Technologies; Falmouth (ME); On-site; USD 32,000 - 42,000; Full time

Job summary

Tyler Technologies is seeking a Receptionist to manage front desk operations and be the first point of contact for guests, clients, vendors and employees in a fast-paced environment.

The role requires strong multitasking, excellent communication, and proficient use of Microsoft Office applications. You will support the Support Department and collaborate with facilities to ensure smooth daily operations at the Maine site.

Qualifications

• 2 years of experience in an office environment.
• Strong ability to multitask.
• Excellent communication and customer service skills.
• Experience with Microsoft Office products (Outlook, Word, Excel, Teams).

Responsibilities

• Answer and screen calls and direct them to the appropriate person or team.
• Welcome guests, clients, vendors and employees at the front desk and via phone.
• Monitor office supply levels and place bi-weekly orders.
• Prepare letters and contracts for the Support Department.
• Provide administrative support on special projects as required.
• Maintain knowledge of employee whereabouts and contact information.

Skills

Multitasking

Customer service

Excellent communication

Microsoft Office

Tools

Outlook

Word

Excel

Teams

Job description

Tyler Technologies is seeking a Receptionist to manage front desk operations and be the first point of contact for guests, clients, vendors and employees in a fast-paced environment.

The role requires strong multitasking, excellent communication, and proficient use of Microsoft Office applications. You will support the Support Department and collaborate with facilities to ensure smooth daily operations at the Maine site.