Front Desk & Member Services Associate

Planet Fitness; Miami (FL); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading fitness center in Miami is seeking a Member Services Representative to provide exceptional customer service and ensure a welcoming atmosphere. Candidates should have strong communication skills, reliability, and a willingness to learn. Key responsibilities include greeting members, conducting facility tours, and assisting with memberships. This role involves physical activities and teamwork in a vibrant fitness environment. We offer a supportive work culture that values diversity and inclusion.

Qualifications

• Strong attention to detail is required.
• Consistent punctuality and reliability are a must.
• Ability to work well in a team environment and adapt.

Responsibilities

• Greet members and guests while providing exceptional customer service.
• Check members in and provide club tours to prospective members.
• Conduct beverage or merchandise purchases on the point-of-sale system.

Skills

Customer Service experience

Basic computer proficiency

Strong communication skills

Problem-solving mindset

Job description

A leading fitness center in Miami is seeking a Member Services Representative to provide exceptional customer service and ensure a welcoming atmosphere. Candidates should have strong communication skills, reliability, and a willingness to learn. Key responsibilities include greeting members, conducting facility tours, and assisting with memberships. This role involves physical activities and teamwork in a vibrant fitness environment. We offer a supportive work culture that values diversity and inclusion.