Front Desk & Member Services Associate

Talentify; Lakewood (CO); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Free uniforms

Opportunity for advancement

Training & development

Dollars for Scholars Program

Employee Appreciation Program

Free Membership for self and onefamily

Team Member Support Team

Health, Dental and Vision Insurance

Critical Illness Insurance

Short Term Disability Insurance

Accident Insurance

Voluntary Life Insurance

Pet Insurance

HSA

Advancement Opportunities

Job summary

Talentify is seeking a Customer Service Representative to greet members, answer questions, and deliver a superior experience at the front desk. You will assist with sign-ups, tours, and account updates, ensuring smooth operations and strong member relations.

The role emphasizes friendly communication, problem solving, and teamwork to support a welcoming gym environment and achieve membership goals.

Qualifications

• Honesty and strong work ethic.
• Excellent customer service skills.
• Basic computer proficiency.

Responsibilities

• Greet and assist potential members to create a positive experience.
• Handle front desk tasks and answer phone inquiries.
• Assist with member check-ins, sign-ups, cancellations, and account updates.
• Facilitate member services questions and route to supervisor when needed.
• Maintain clean and orderly club environment.

Skills

Honesty

Customer service

Basic computer

Job description

Talentify is seeking a Customer Service Representative to greet members, answer questions, and deliver a superior experience at the front desk. You will assist with sign-ups, tours, and account updates, ensuring smooth operations and strong member relations.

The role emphasizes friendly communication, problem solving, and teamwork to support a welcoming gym environment and achieve membership goals.