Front Desk Member Experience Specialist: Welcoming & Upsell

Vasa Fitness co; American Fork (UT); Hybride; USD 29 000 - 35 000; Plein temps

Avantages offerts par ce poste

Two complimentary gym memberships

Discounted personal training sessions

401(k) options

Employee Assistance Program

Paid Time Off (30+ hours/week)

Wellness benefits

Résumé du poste

VASA Fitness in American Fork, UT is hiring for a Member Experience Specialist. You will greet members, help guide them through memberships, upgrades, and personal training options, and maintain a clean, welcoming club environment.

The role emphasizes friendly service, teamwork, and helping members feel valued and motivated to return. Base pay starts with hourly wages plus commission eligibility, with strong earning potential for top performers.

Qualifications

• 1+ year of customer service, membership sales preferred.
• Interest in health, wellness, and fitness.
• Ability to pass a background check.
• Bilingual skills or CPR certification are a plus.

Responsabilités

• Greet members at the front desk and set a welcoming tone.
• Guide members on memberships, upgrades, and personal training options.
• Keep the club clean and organized.
• Take ownership to create a home-like feel and warm, helpful service.

Connaissances

Customer Service

Membership Sales

Communication

Health & Fitness interest

Description du poste

VASA Fitness in American Fork, UT is hiring for a Member Experience Specialist. You will greet members, help guide them through memberships, upgrades, and personal training options, and maintain a clean, welcoming club environment.

The role emphasizes friendly service, teamwork, and helping members feel valued and motivated to return. Base pay starts with hourly wages plus commission eligibility, with strong earning potential for top performers.