Front Desk & Member Experience Specialist — Flexible Hours

Planet Fitness; Gardens at Beachwalk (FL); On-site; USD 28,000 - 36,000; Part time

Job summary

Planet Fitness in Gardens at Beachwalk seeks a Front Desk Associate to greet members and guests, provide friendly service, and help maintain a clean, welcoming club environment. You will check-in members, answer questions about memberships, process transactions, and promote services like personal training.

The role requires strong communication, a positive attitude, and the ability to multitask in a fast-paced setting.

Qualifications

• Prior customer service experience preferred.
• Strong communication and interpersonal skills.
• Ability to multitask in a fast-paced environment.
• Positive, welcoming attitude and helpful demeanor.
• Basic computer skills for check-in and transactions.

Responsibilities

• Welcome members and guests in a friendly, professional manner.
• Assist members with inquiries about membership options, policies, and gym services.
• Handle check-ins, billing, renewals, and front desk transactions.
• Maintain tidy front desk area and clean locker rooms and bathrooms.
• Promote memberships, personal training, and other services.
• Collaborate with team to ensure great member experience.

Skills

Customer service

Communication skills

Interpersonal skills

Basic computer skills

Positive attitude

Multitasking

Flexibility

Education

High school diploma or equivalent

Job description

Planet Fitness in Gardens at Beachwalk seeks a Front Desk Associate to greet members and guests, provide friendly service, and help maintain a clean, welcoming club environment. You will check-in members, answer questions about memberships, process transactions, and promote services like personal training.

The role requires strong communication, a positive attitude, and the ability to multitask in a fast-paced setting.