Front Desk & Member Experience Specialist

Talentify; East Northport (NY); On-site; USD 19,000 - 29,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Performance bonus

Dental

Discounts

Flexible schedule

Health insurance

Advancement

Training

Vision

Wellness

Job summary

Talentify, located in East Northport, NY, is seeking a Front Desk Associate to greet members, process check-ins, and promote services that help guests reach their fitness goals. This role emphasizes friendly, proactive customer service and seamless front-desk operations.

You’ll handle memberships, upsell products and services, and assist with billing inquiries while maintaining a welcoming and on-brand reception area. Excellent communication and energy are valued.

Qualifications

• Customer service or front desk experience preferred.
• Available to work early mornings, evenings, and weekends.

Responsibilities

• Welcome and check in all members and guests.
• Sell memberships smoothies supplements and personal training.
• Answer questions, resolve billing issues and track front desk activity.
• Keep the front desk area clean, stocked and on-brand.
• Support day-to-day operations and team communication.
• Create a fun, professional and helpful experience for everyone.

Skills

Customer service

Upselling

Organized

Positive attitude

Job description

Talentify, located in East Northport, NY, is seeking a Front Desk Associate to greet members, process check-ins, and promote services that help guests reach their fitness goals. This role emphasizes friendly, proactive customer service and seamless front-desk operations.

You’ll handle memberships, upsell products and services, and assist with billing inquiries while maintaining a welcoming and on-brand reception area. Excellent communication and energy are valued.