Fitness Club Front Desk & Membership Concierge

Talentify; Deer Park (NY); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Dental insurance

Employee discounts

Flexible schedule

Health insurance

Opportunity for advancement

Training & development

Vision insurance

Wellness resources

Job summary

Talentify is seeking a Front Desk Associate to be the first face guests see when they enter the club. You will welcome members, handle requests, promote services to help them reach their fitness goals, and help create a positive first impression.

This role requires strong customer service, an ability to upsell, and an energetic, organized, and positive attitude. Availability for early mornings, evenings, and weekends is preferred, with a flexible schedule and opportunities for advancement.

Qualifications

• Experience in customer service or front desk roles.
• Ability to upsell services and memberships.
• Energetic, organized with a positive attitude.

Responsibilities

• Welcome and check in all members and guests.
• Sell memberships, smoothies, supplements and personal training.
• Answer questions, resolve billing issues and track front desk activity.
• Keep the front desk area clean, stocked and on-brand.
• Support day-to-day operations and team communication.
• Create a fun, professional and helpful experience for everyone.

Skills

Customer service

Upselling

Front desk experience

Job description

Talentify is seeking a Front Desk Associate to be the first face guests see when they enter the club. You will welcome members, handle requests, promote services to help them reach their fitness goals, and help create a positive first impression.

This role requires strong customer service, an ability to upsell, and an energetic, organized, and positive attitude. Availability for early mornings, evenings, and weekends is preferred, with a flexible schedule and opportunities for advancement.