Front Desk & Member Experience Coordinator

Pickleball Kingdom Tinton Falls; Neptune Township (NJ); On-site; USD 2,066,000 - 3,031,000; Full time

Benefits offered by this job

Competitive salary

Employee discounts

Free uniforms

Training & development

Job summary

Pickleball Kingdom Tinton Falls is seeking a friendly Front Desk Associate to create an exceptional experience for our members and guests. You will welcome visitors, manage check-ins, and assist with court reservations and member questions.

In this role you’ll support leagues, clinics, and club events, keep the front desk organized, and uphold high standards of service in a fast-paced environment. Strong communication and computer skills are essential.

Qualifications

• Excellent customer service and communication skills.
• Friendly, dependable, and professional.
• Comfortable using computers and learning new software.
• Ability to multitask in a fast-paced environment.
• Experience in customer service, hospitality, retail, or fitness is a plus.

Responsibilities

• Welcome members and guests with a positive attitude.
• Check players in and assist with court reservations.
• Answer phone calls and respond to member questions.
• Help new members understand club programs and memberships.
• Support leagues, clinics, and club events.
• Keep the front desk organized and ensure a great member experience.

Skills

Customer service

Communication skills

Multitasking

Professionalism

Job description

Pickleball Kingdom Tinton Falls is seeking a friendly Front Desk Associate to create an exceptional experience for our members and guests. You will welcome visitors, manage check-ins, and assist with court reservations and member questions.

In this role you’ll support leagues, clinics, and club events, keep the front desk organized, and uphold high standards of service in a fast-paced environment. Strong communication and computer skills are essential.