Member Experience Front Desk Associate

Pickleball Kingdom Tinton Falls; New Jersey; On-site; USD 15,000 - 22,000; Full time

Job summary

Pickleball Kingdom Tinton Falls is seeking a friendly Front Desk Associate to greet members and guests and provide exceptional service in a fast-paced pickleball club environment.

You will help with check-ins, reservations, and answering questions while promoting club programs and memberships. A positive attitude and strong communication are essential for creating a great member experience.

Qualifications

• Excellent customer service and communication skills.
• Friendly, dependable, and professional demeanor.
• Comfortable using computers and learning software.
• Able to multitask in a fast-paced environment.
• Experience in customer service, hospitality, retail, or fitness is a plus.

Responsibilities

• Welcome members and guests with a positive attitude.
• Check players in and assist with court reservations.
• Answer phone calls and respond to member questions.
• Help new members understand club programs and memberships.
• Support leagues, clinics, and club events.
• Keep the front desk organized and ensure a great member experience.

Skills

Customer service

Communication

Friendliness

Multitasking

Professionalism

Computer proficiency

Job description

Pickleball Kingdom Tinton Falls is seeking a friendly Front Desk Associate to greet members and guests and provide exceptional service in a fast-paced pickleball club environment.

You will help with check-ins, reservations, and answering questions while promoting club programs and memberships. A positive attitude and strong communication are essential for creating a great member experience.