Front Desk Associate Customer Service

Pickleball Kingdom Tinton Falls; Tinton Falls (NJ); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive salary

Employee discounts

Free uniforms

Training & development

Job summary

Pickleball Kingdom Tinton Falls is seeking a friendly Front Desk Associate to welcome members and guests, manage check-ins, and assist with court reservations.

You will answer phones, respond to questions, help new members understand programs and memberships, and support leagues and events while keeping the front desk organized to ensure a great member experience.

Qualifications

• Excellent customer service and communication skills.
• Friendly, dependable, and professional.
• Comfortable using computers and learning new software.
• Ability to multitask in a fast-paced environment.
• Experience in customer service, hospitality, retail, or fitness is a plus.

Responsibilities

• Welcome members and guests with a positive attitude.
• Check players in and assist with court reservations
• Answer phone calls and respond to member questions
• Help new members understand club programs and memberships
• Support leagues, clinics, and club events
• Keep the front desk organized and ensure a great member experience

Skills

Customer service

Communication

Multitasking

Computer literacy

Hospitality experience

Job description

Front Desk Associate (Customer Service)

Pickleball Kingdom Tinton Falls is looking for a friendly, energetic Front Desk Associate to help create an exceptional experience for our members and guests.

Benefits:

• Competitive salary
• Employee discounts
• Free uniforms
• Training & development

Responsibilities

• Welcome members and guests with a positive attitude
• Check players in and assist with court reservations
• Answer phone calls and respond to member questions
• Help new members understand club programs and memberships
• Support leagues, clinics, and club events
• Keep the front desk organized and ensure a great member experience

Qualifications

• Excellent customer service and communication skills
• Friendly, dependable, and professional
• Comfortable using computers and learning new software
• Ability to multitask in a fast-paced environment
• Experience in customer service, hospitality, retail, or fitness is a plus

If you enjoy working with people and want to be part of a fun, growing community, we'd love to hear from you.