Front Desk Associate Customer Service

Pickleball Kingdom Tinton Falls; New Jersey; On-site; USD 20,664,000 - 30,307,000; Full time

Job summary

Pickleball Kingdom Tinton Falls is seeking a friendly Front Desk Associate to greet members and guests and provide exceptional service in a fast-paced pickleball club environment.

You will help with check-ins, reservations, and answering questions while promoting club programs and memberships. A positive attitude and strong communication are essential for creating a great member experience.

Qualifications

• Excellent customer service and communication skills.
• Friendly, dependable, and professional demeanor.
• Comfortable using computers and learning software.
• Able to multitask in a fast-paced environment.
• Experience in customer service, hospitality, retail, or fitness is a plus.

Responsibilities

• Welcome members and guests with a positive attitude.
• Check players in and assist with court reservations.
• Answer phone calls and respond to member questions.
• Help new members understand club programs and memberships.
• Support leagues, clinics, and club events.
• Keep the front desk organized and ensure a great member experience.

Skills

Customer service

Communication

Friendliness

Multitasking

Professionalism

Computer proficiency

Job description

Job Description

Job Description

Front Desk Associate (Customer Service)

Pickleball Kingdom Tinton Falls is looking for a friendly, energetic Front Desk Associate to help create an exceptional experience for our members and guests.

Responsibilities

• Welcome members and guests with a positive attitude
• Check players in and assist with court reservations
• Answer phone calls and respond to member questions
• Help new members understand club programs and memberships
• Support leagues, clinics, and club events
• Keep the front desk organized and ensure a great member experience

Qualifications

• Excellent customer service and communication skills
• Friendly, dependable, and professional
• Comfortable using computers and learning new software
• Ability to multitask in a fast-paced environment
• Experience in customer service, hospitality, retail, or fitness is a plus

If you enjoy working with people and want to be part of a fun, growing community, we'd love to hear from you.