Front Desk & Member Experience Specialist

Pickleball Kingdom Tinton Falls; United States; On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive salary

Employee discounts

Free uniforms

Training & development

Job summary

Pickleball Kingdom Tinton Falls is hiring a Front Desk Associate to deliver exceptional member and guest experiences at our club. You will greet players, manage check-ins, and assist with court reservations while supporting leagues and events.

We value friendly, dependable, and professional team members who can multitask in a fast-paced setting and comfortable with learning new software. Join our growing pickleball community today.

Qualifications

• Excellent customer service and communication skills.
• Friendly, dependable, and professional behavior.
• Comfortable using computers and learning new software.
• Ability to multitask in a fast-paced environment.
• Experience in customer service, hospitality, retail, or fitness is a plus.

Responsibilities

• Welcome members and guests with a positive attitude.
• Check players in and assist with court reservations.
• Answer phone calls and respond to member questions.
• Help new members understand club programs and memberships.
• Support leagues, clinics, and club events.
• Keep the front desk organized and ensure a great member experience.

Skills

Customer service

Communication

Multitasking

Friendly demeanor

Professionalism

Tools

Computer software

Job description

Pickleball Kingdom Tinton Falls is hiring a Front Desk Associate to deliver exceptional member and guest experiences at our club. You will greet players, manage check-ins, and assist with court reservations while supporting leagues and events.

We value friendly, dependable, and professional team members who can multitask in a fast-paced setting and comfortable with learning new software. Join our growing pickleball community today.