Front Desk & Member Experience Concierge

WeWork; Atlanta (GA); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

PTO 20 days

13 paid holidays

80 hours sick time

16 weeks parental leave

Healthcare benefits

401k

Life and AD&D insurance

Job summary

WeWork in Atlanta seeks a Front Desk Associate to be the welcoming face of our hospitality team. You will greet members and guests, answer questions, and support front desk operations during the building's business hours.

This role emphasizes community engagement, excellent communication, and teamwork. You will manage mail, assist with building operations, and promote WeWork services while upholding our values.

Qualifications

• Greeting members and guests with a welcoming demeanor.
• On-site point of contact for members; assist with front desk operations.
• Provide orientation of spaces and information for first-time visitors.
• Issue and collect keys as needed; maintain desk cleanliness.
• Monitor mail/packages and keep front desk organized.
• Promote WeWork products and services to members and guests.

Responsibilities

• Greet members and guests warmly and professionally.
• Be on-site contact during set business hours at the Community Bar.
• Ensure guests are registered in accordance with policies.
• Offer building guidance and information to visitors.
• Assist with keys, mail, and packages as needed.
• Maintain a tidy, functional front desk area.

Skills

Hospitality / guest services

Front desk operations

Guest relations

Multitasking

Communication skills

Team player

Basic computer skills

Education

High school diploma

Job description

WeWork in Atlanta seeks a Front Desk Associate to be the welcoming face of our hospitality team. You will greet members and guests, answer questions, and support front desk operations during the building's business hours.

This role emphasizes community engagement, excellent communication, and teamwork. You will manage mail, assist with building operations, and promote WeWork services while upholding our values.