Community Host & Member Experience Lead

WeWork; Nashville (TN); Presencial; USD 28.000 - 32.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

20 days PTO

Paid holidays

Parental leave (16 weeks)

Descripción de la vacante

WeWork is seeking a Community Associate to serve as the face of the building, greeting members and guests and supporting the Community Management team on-site in Nashville. Responsibilities include front desk coverage during business hours, guest sign-in, member relationship-building, events coordination, and keeping operations and mail processing running smoothly.

The role emphasizes delivering an exceptional member experience, coordinating with Enterprise or classic locations, and upholding

Formación

• College graduate with a four-year degree preferred, but not required.
• 1+ years of hospitality experience.
• Customer service and/or sales experience a plus.
• Must have strong verbal and written communication skills.
• Outstanding interpersonal and multitasking skills.
• Demonstrate integrity, dependability, responsibility, accountability, self-awareness, work ethic, and compassion.
• Passion for entrepreneurial communities.
• Passion and understanding of WeWork's mission and values.
• Proficient in basic computer skills.

Responsabilidades

• Front Desk Management: greet members and guests, sign-in guests, learn names, anticipate needs, keep forms updated, manage mail and deliveries, answer questions.

Conocimientos

Hospitality experience

Customer service

Strong communication

Interpersonal skills

Multitasking

Integrity and dependability

Compassion

Entrepreneurial mindset

Knowledge of WeWork mission

Basic computer skills

Educación

Bachelor’s degree preferred

Descripción del empleo

WeWork is seeking a Community Associate to serve as the face of the building, greeting members and guests and supporting the Community Management team on-site in Nashville. Responsibilities include front desk coverage during business hours, guest sign-in, member relationship-building, events coordination, and keeping operations and mail processing running smoothly.

The role emphasizes delivering an exceptional member experience, coordinating with Enterprise or classic locations, and upholding