Front Desk & Member Experience Associate (Flexible Hours)

Planet Fitness; Sarasota (FL); On-site; USD 25,000 - 32,000; Full time

Job summary

Planet Fitness in Sarasota, FL seeks a Front Desk Associate to be the first point of contact for members and guests, delivering outstanding service in a welcoming club environment.

You will handle member inquiries, assist with memberships, process check-ins and payments, and help maintain a clean, organized space including locker rooms and bathrooms. Join a team that values friendliness, efficiency, and safety.

Qualifications

• Previous customer service experience preferred.
• Strong communication and interpersonal skills.
• Basic computer skills.
• Ability to work in a fast-paced environment and flexible hours.

Responsibilities

• Greet members and guests in a friendly and professional manner.
• Assist members with inquiries about membership options, policies, and gym services.
• Check-in members, manage front desk transactions, and keep area organized.
• Maintain cleanliness and presentation of the front desk, locker rooms, and bathrooms.
• Educate potential members about benefits and encourage sign-ups for memberships and services.
• Collaborate with team and management to achieve club goals and safety standards.

Skills

Customer service

Communication

Interpersonal skills

Computer skills

Flexible hours

Team collaboration

Education

High school diploma or equivalent

Job description

Planet Fitness in Sarasota, FL seeks a Front Desk Associate to be the first point of contact for members and guests, delivering outstanding service in a welcoming club environment.

You will handle member inquiries, assist with memberships, process check-ins and payments, and help maintain a clean, organized space including locker rooms and bathrooms. Join a team that values friendliness, efficiency, and safety.