Front Desk Associate - Gym & Member Experience

Planet Fitness; North Port (FL); On-site; USD 17,000 - 22,000; Full time

Job summary

Planet Fitness in North Port, FL is seeking a Front Desk Associate to be the first point of contact for members and guests. You will provide outstanding customer service, assist with membership questions, and help maintain a clean, welcoming club environment throughout the day.

You will check in members, process transactions, and support daily operations while promoting memberships and services. A positive attitude, basic computer skills, and ability to work in a fast-paced setting are required.

Qualifications

• Previous customer service experience is preferred.
• Strong communication and interpersonal skills.
• Basic computer skills.
• Positive attitude with a passion for helping others and maintaining a welcoming environment.
• Ability to work in a fast-paced environment and manage multiple tasks.
• Ability to work flexible hours, including evenings and weekends.
• High school diploma or equivalent

Responsibilities

• Greet members and guests in a friendly, professional manner.
• Assist members with membership inquiries and services.
• Check-in members and handle front desk transactions.
• Maintain a clean, organized front desk and club areas.
• Promote memberships and fitness services to guests.
• Collaborate with team to ensure a welcoming and safe environment.

Skills

Customer service

Communication

Multitasking

Flexibility

Positive attitude

Basic computer skills

Education

High school diploma or equivalent

Job description

Planet Fitness in North Port, FL is seeking a Front Desk Associate to be the first point of contact for members and guests. You will provide outstanding customer service, assist with membership questions, and help maintain a clean, welcoming club environment throughout the day.

You will check in members, process transactions, and support daily operations while promoting memberships and services. A positive attitude, basic computer skills, and ability to work in a fast-paced setting are required.