Front Desk & Member Experience Associate

Excel Fitness; Fayetteville (NC); On-site; USD 25,000 - 32,000; Full time

Job summary

Excel Fitness in Fayetteville, NC is seeking a Team Player to help maintain a clean, welcoming gym environment and support members with day-to-day needs. You will handle member data on tablets and POS, balance cash, and assist with promotions and safety standards.

The role requires staying current on certifications, communicating with members, and supporting the GM/AM with operational tasks. Full-time or part-time hours may apply, within club operations.

Qualifications

• Must be at least 18 years of age.
• High School Diploma or equivalent required.
• CPR/AED certification required before working alone and training provided within 30 days.

Responsibilities

• Maintain club cleanliness and atmosphere.
• Input and update member information into tablets and POS.
• Audit and balance cash drawers daily.
• Assist with membership promotions and events.
• Ensure safety and compliance with policies and laws.
• Assist members with equipment and amenities as needed.

Skills

Customer service

Teamwork

Communication

Microsoft Office

Education

High School Diploma or equivalent

Tools

Microsoft Office

POS systems

Job description

Excel Fitness in Fayetteville, NC is seeking a Team Player to help maintain a clean, welcoming gym environment and support members with day-to-day needs. You will handle member data on tablets and POS, balance cash, and assist with promotions and safety standards.

The role requires staying current on certifications, communicating with members, and supporting the GM/AM with operational tasks. Full-time or part-time hours may apply, within club operations.