Front Desk & Member Experience Associate

EōS Fitness; Bountiful (CO); On-site; USD 14,000 - 19,000; Full time

Benefits offered by this job

Free gym membership

Daily Pay

401(k) + Company matching

Employee discounts

Career development opportunities

Sophia Learning access

Job summary

EōS Fitness is seeking a friendly Service Associate to welcome members, answer questions, and guide guests through services and membership options. You will check in members, handle payments, and maintain a clean front desk while upholding safety and quality standards.

The role supports a fast-paced gym environment, requires CPR within 30 days, and offers benefits, daily pay options, and employee discounts. Join a team that values service, energy, and professional growth.

Qualifications

• Previous experience in customer service or front desk role.
• Experience or strong interest in the fitness industry is a plus.
• Excellent interpersonal skills with a customer-focused attitude.
• Ability to multitask in a fast-paced environment.
• Proficiency in MS Office and familiarity with gym management software.
• Strong organizational and problem-solving skills.
• Flexibility to work evenings, weekends, and holidays as required.
• CPR certification within 30 days of hire.

Responsibilities

• Greet members and guests with a friendly and professional attitude.
• Provide information about gym services, programs, and membership options.
• Address member inquiries, concerns, and complaints promptly and professionally.
• Check-in members and guests using the gym’s management system.
• Oversee and manage check-in alerts and notifications.
• Ensure the front desk area is clean, organized, and stocked with necessary supplies.
• Process payments for memberships, classes, and retail items.
• Follow safety protocols and procedures to ensure the well-being of all gym members and staff.
• Monitor and manage inventory levels for coolers, beverages, and bar items, as well as track sales performance.
• Support a clean and well-maintained facility by conducting gym walks, picking up trash, restocking supplies, and completing locker room and bathroom checks.

Skills

Customer service

Interpersonal skills

Multitasking

MS Office

Organizational skills

Problem solving

Evenings/weekends/holidays flexibility

Tools

Gym management software

POS system

Job description

EōS Fitness is seeking a friendly Service Associate to welcome members, answer questions, and guide guests through services and membership options. You will check in members, handle payments, and maintain a clean front desk while upholding safety and quality standards.

The role supports a fast-paced gym environment, requires CPR within 30 days, and offers benefits, daily pay options, and employee discounts. Join a team that values service, energy, and professional growth.