Front Desk Medical Receptionist - Urgent Care

Urgent Team Walk-in Urgent Care; Collierville (TN); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Competitive salary

Medical, Dental, and Vision options

Retirement savings plans

Paid Time Off

and MORE!

Job summary

Baptist Urgent Care in Collierville, TN is seeking an experienced Medical Receptionist to join our team. The role will involve greeting patients, activating patient files, and supporting both patients and medical staff as they move through registration and check-in processes.

The position offers a full-time, rotating 36-40 hour week with some weekend shifts. Candidates should have a high school diploma, comfort with basic computer software, and prior medical office experience is preferred.

Qualifications

• High school diploma or equivalent.
• Knowledge of basic computer software and the ability to learn electronic medical records.
• Prior experience in a medical office setting is preferred.

Responsibilities

• Welcome all patients and visitors by greeting them in person, answer inquires and direct them through the registration process
• Answer multi-line phones, filing, faxing, scanning documentation and completing daily patient callbacks
• Check in and discharge patients, assist clinical staff and close the office at the end of each shift
• Collect all insurance information, verify patient demographics, process payments, post patient balances and complete phone sheets
• Maintain a neat and clean work environment and professional appearance
• Adhere to all relevant health and safety procedures

Skills

Customer service

Medical office software

Phone etiquette

Education

High school diploma or equivalent

Tools

Electronic Medical Records (EMR)

Job description

Baptist Urgent Care in Collierville, TN is seeking an experienced Medical Receptionist to join our team. The role will involve greeting patients, activating patient files, and supporting both patients and medical staff as they move through registration and check-in processes.

The position offers a full-time, rotating 36-40 hour week with some weekend shifts. Candidates should have a high school diploma, comfort with basic computer software, and prior medical office experience is preferred.