Medical Receptionist

Urgent Team Walk-in Urgent Care; Collierville (TN); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Competitive salary

Medical, Dental, and Vision options

Retirement savings plans

Paid Time Off

and MORE!

Job summary

Baptist Urgent Care in Collierville, TN is seeking an experienced Medical Receptionist to join our team. The role will involve greeting patients, activating patient files, and supporting both patients and medical staff as they move through registration and check-in processes.

The position offers a full-time, rotating 36-40 hour week with some weekend shifts. Candidates should have a high school diploma, comfort with basic computer software, and prior medical office experience is preferred.

Qualifications

• High school diploma or equivalent.
• Knowledge of basic computer software and the ability to learn electronic medical records.
• Prior experience in a medical office setting is preferred.

Responsibilities

• Welcome all patients and visitors by greeting them in person, answer inquires and direct them through the registration process
• Answer multi-line phones, filing, faxing, scanning documentation and completing daily patient callbacks
• Check in and discharge patients, assist clinical staff and close the office at the end of each shift
• Collect all insurance information, verify patient demographics, process payments, post patient balances and complete phone sheets
• Maintain a neat and clean work environment and professional appearance
• Adhere to all relevant health and safety procedures

Skills

Customer service

Medical office software

Phone etiquette

Education

High school diploma or equivalent

Tools

Electronic Medical Records (EMR)

Job description

Baptist Urgent Care is looking for experienced Medical Receptionists to join our team in Collierville, TN.

Job Summary

The Medical Receptionist will be responsible for greeting patients, activating patient files and providing support to patients and medical staff.

Key Responsibilities

The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all inclusive. Other duties may be assigned.

• Welcome all patients and visitors by greeting them in person, answer inquires and direct them through the registration process
• Answer multi-line phones, filing, faxing, scanning documentation and completing daily patient callbacks
• Check in and discharge patients, assist clinical staff and close the office at the end of each shift
• Collect all insurance information, verify patient demographics, process payments, post patient balances and complete phone sheets
• Maintain a neat and clean work environment and professional appearance
• Adhere to all relevant health and safety procedures

WHAT'S THE SCHEDULE?

Full-time team members work a rotating 36-40 hour/week schedule, consisting of 12-hour weekday shifts and every-other weekend. Our PRN (per diem) team members are scheduled on an as-needed basis.

WHAT'S REQUIRED?

• High school diploma or equivalent
• Knowledge of basic computer software and the ability to learn electronic medical records
• Prior experience in a medical office setting is preferred

Full-time Benefits Include

• Competitive Salary
• Medical, Dental, and Vision Options
• Retirement savings plans
• Paid Time Off
• and MORE!

Prn Benefits Include

• Competitive Salary
• 401K plan with company contribution
• No-Cost Office Visits and generous discounts on some billable services

About Baptist Urgent Care

Baptist Urgent Care, with nine locations in Mississippi, Tennessee, and Arkansas, is an affiliate of Urgent Team, one of the largest independent operators of urgent and family care centers in the Southeast. The Urgent Team Family of Centers provides quality and affordable family healthcare at more than 80 locations under eight brands.

Baptist Urgent Care’s convenient, walk-in centers provide a range of healthcare services including treatments for injuries and illnesses, occupational health and wellness care. The centers are open seven days a week: Monday through Friday, 8 a.m. to 8 p.m., Saturday, 8 a.m. to 5 p.m., and Sunday, 1 p.m. to 5 p.m. Additionally, all Baptist Urgent Care centers are Accredited Care Centers – a designation from the Urgent Care Association which recognizes the company’s commitment to safety, quality, and scope of services.