Medical Office Receptionist — Patient Concierge & Admin

WVU Medicine; United States; On-site; USD 24,000 - 38,000; Full time

Job summary

STJ St. Joseph’s Hospital is seeking a medical office receptionist to support daily operations in the health system. The role focuses on welcoming patients, processing referrals, scheduling appointments, and maintaining accurate patient records and demographics.

Responsibilities include handling consent for medical records, transcribing notes, stocking supplies, and assisting other department tasks as needed. Strong communication and multitasking are essential for success.

Qualifications

• High school education or equivalent.
• Prior medical office receptionist experience.

Responsibilities

• Greets patients and visitors in a prompt, courteous and helpful manner.
• Obtains appropriate consent for release of medical records and documents in patient record, log or files/indexes.
• Takes referrals from physicians and physicians’ offices. Schedules appointments based on diagnosis and other pertinent data.
• Prepares patient charts. Knowledge of scanning and indexing.
• Maintains necessary supplies for the functioning of the office.
• Enters patient demographics into computer and files and records accurately.
• Transcribes and routes records to primary or referring physicians in a timely manner.
• Familiar with close of day policy and procedures.
• Assists in other areas of department and corporation as needed.

Skills

Office equipment operation

Verbal communication

Telephone triage

Multitasking

Detail oriented

Education

High school diploma or equivalent

Tools

Basic computer skills

Job description

STJ St. Joseph’s Hospital is seeking a medical office receptionist to support daily operations in the health system. The role focuses on welcoming patients, processing referrals, scheduling appointments, and maintaining accurate patient records and demographics.

Responsibilities include handling consent for medical records, transcribing notes, stocking supplies, and assisting other department tasks as needed. Strong communication and multitasking are essential for success.