Front Desk & Insurance Billing Pro (PRN) – Flexible Shifts

American Family Care; Birmingham (AL); On-site; USD 19,000 - 28,000; Part time

Benefits offered by this job

Flexible shifts

Training in insurance verification

Career advancement opportunities

Job summary

American Family Care is seeking a Medical Receptionist with a strong focus on insurance verification and billing. You will verify coverage before services, counsel patients on costs, and resolve billing issues to protect clinic revenue. The role supports a patient-first experience in a busy urgent care setting.

PRN shifts with evenings/weekends, prior experience in medical offices and EMR systems is highly valued, with training provided to sharpen billing skills and compliance.

Qualifications

• Experience with insurance verification and medical billing in a healthcare setting.
• Ability to explain costs clearly and assist patients with billing questions.
• Comfort using billing software and EMR systems.

Responsibilities

• Master Insurance Verification: verify coverage before services to prevent denials and maximize revenue.
• Excel at Financial Counseling: explain costs and billing processes to patients clearly.
• Solve Billing Problems: identify and resolve insurance discrepancies before they impact revenue.
• Drive Patient Satisfaction: deliver excellent service during financial conversations and payments.
• Be the Face of AFC: greet patients warmly and professionally at the front desk.
• Own the Front Desk Flow: process payments, schedule appointments, and manage check-ins efficiently.
• Protect Patient Information: maintain organized records and follow HIPAA regulations.

Skills

Insurance verification

Medical billing

Customer service

Education

High school diploma

X-Ray Tech certification

Medical Assistant certification

Tools

Medical billing software

EMR systems

Job description

American Family Care is seeking a Medical Receptionist with a strong focus on insurance verification and billing. You will verify coverage before services, counsel patients on costs, and resolve billing issues to protect clinic revenue. The role supports a patient-first experience in a busy urgent care setting.

PRN shifts with evenings/weekends, prior experience in medical offices and EMR systems is highly valued, with training provided to sharpen billing skills and compliance.