Front Desk Medical Receptionist — Elevate Care

Anne Arundel Dermatology; New Castle (IN); On-site; USD 19,000 - 25,000; Part time

Job summary

Dermatology, Inc. in Indianapolis area is seeking a Medical Front Office Receptionist to join the team and support the Clinic Manager.

You will be the face of the practice at the New Castle location, delivering elevated customer service and maintaining efficient front desk operations, including insurance processing. You will verify demographics and insurance, collect payments, schedule appointments, and ensure accuracy of records.

Qualifications

• High school diploma or higher required.
• Excellent communication and customer service skills.
• Strong attention to detail and highly organized.
• Ability to analyze situations and respond appropriately.
• Patient-friendly with professional demeanor on-site and online.

Responsibilities

• Greet patients and serve as the face of the practice.
• Verify demographic and insurance information at visits.
• Collect co-pays, balances, and HIPAA forms as needed.
• Schedule appointments per provider schedule.
• Post payments to patient accounts and balance daily.
• Scan and file documents daily.
• Maintain front office workflow per established procedures.
• Provide exceptional service in person, by phone, or on social media.
• Maintain petty cash and break room cleanliness.
• Support Office Manager with special projects.

Skills

Front desk

Customer service

Detail-oriented

Organized

Scheduling software

Education

High School or higher

Tools

EMA experience

Medical office software

Job description

Dermatology, Inc. in Indianapolis area is seeking a Medical Front Office Receptionist to join the team and support the Clinic Manager.

You will be the face of the practice at the New Castle location, delivering elevated customer service and maintaining efficient front desk operations, including insurance processing. You will verify demographics and insurance, collect payments, schedule appointments, and ensure accuracy of records.