Dermatology Front Desk & Patient Services Coordinator

Dermatology Inc; New Castle (IN); On-site; USD 32,000 - 42,000; Full time

Job summary

Dermatology, Inc. is seeking a qualified front desk/office assistant for our New Castle location. The role involves greeting patients, verifying demographics and insurance, collecting co-pays, scheduling appointments, and posting payments accurately.

We prioritize friendly customer service, organization, and adherence to workflow. The position specifies Wednesday–Friday, roughly 7:30 a.m. to 4 p.m., at an Indianapolis-area location in New Castle.

Qualifications

• Must be detail-oriented, organized, and able to multitask in a fast-paced medical office.
• Strong customer service skills with professional demeanor in person and on the phone.
• Ability to verify demographics, insurance documents, and collect payments accurately.

Responsibilities

• Greet patients warmly and be the face of the practice.
• Verify demographics and insurance at each visit; collect payments as needed.
• Schedule appointments and post payments to patient accounts.
• Scan and file documents; maintain petty cash; balance daily batch.

Skills

Detail-oriented

Organized

Customer service

Phone etiquette

Education

High School Diploma or higher

Tools

EMA experience

Insurance verification tools

Job description

Dermatology, Inc. is seeking a qualified front desk/office assistant for our New Castle location. The role involves greeting patients, verifying demographics and insurance, collecting co-pays, scheduling appointments, and posting payments accurately.

We prioritize friendly customer service, organization, and adherence to workflow. The position specifies Wednesday–Friday, roughly 7:30 a.m. to 4 p.m., at an Indianapolis-area location in New Castle.