Dermatology Front Office Concierge & Scheduler

Dermatology Inc; Greenwood (IN); On-site; USD 21,000 - 30,000; Full time

Job summary

Dermatology, Inc. in Greenwood, IN, is seeking a Medical Front Office Receptionist to join our clinic team. You will be the face of the practice, greet patients, verify demographics and insurance at visits, collect payments, and schedule appointments.

You will balance daily postings, scan documents, maintain a petty cash fund, and support office management with routine duties and projects. Strong customer service and detail orientation are essential.

Qualifications

• High school diploma or higher required.
• Experience in a fast-paced medical office is preferred.
• Ability to verify demographics and insurance documents accurately.

Responsibilities

• Greet patients in a friendly, inviting manner and be the face of the practice.
• Verify demographic information and insurance documents at each visit.
• Collect insurance cards, co-pays, balances, and forms as needed.
• Schedule appointments as directed by providers and staff.
• Post monies collected to patient accounts and balance daily.
• Scan daily documents and maintain organized records.
• Follow established workflow and demonstrate strong customer service.
• Maintain petty cash and contact patients for schedule rebuilds as needed.
• Light cleaning of waiting room and break area; complete projects as assigned.

Skills

Front desk

Customer service

Insurance processing

Scheduling

Attention to detail

Phone etiquette

HIPAA knowledge

Education

High-school diploma

Tools

EMA scheduling software

Job description

Dermatology, Inc. in Greenwood, IN, is seeking a Medical Front Office Receptionist to join our clinic team. You will be the face of the practice, greet patients, verify demographics and insurance at visits, collect payments, and schedule appointments.

You will balance daily postings, scan documents, maintain a petty cash fund, and support office management with routine duties and projects. Strong customer service and detail orientation are essential.