Front Desk Medical Receptionist

Luxe Rehab Physical Therapy; Leesburg (VA); On-site; USD 21,000 - 29,000; Part time

Benefits offered by this job

Competitive pay

AI-powered EHR

Medical benefits

Paid time off

EAP program

401(k) retirement plan

Career growth

Modern clinic

Job summary

Luxe Rehab Physical Therapy in Leesburg, VA is seeking a warm, organized Front Desk Medical Receptionist for a PRN or part-time role. You will greet patients, schedule appointments, enter records, answer calls, and support billing and insurance tasks in a brand-new outpatient clinic. The role emphasizes teamwork, professional demeanor, strong customer service, and independence.

Bilingual a plus. Flexible hours within clinic schedule; benefits include competitive pay, AI-powered EHR, and benefits

Qualifications

• High School diploma or equivalent.
• Medical reception experience preferred — not required.
• Strong customer service skills.
• Ability to work independently and on a team.
• Professional demeanor.
• Bilingual a plus, but not required.

Responsibilities

• Greet patients in a friendly manner as they arrive at the office.
• Schedule appointments and direct the patient appointment scheduling process.
• Enter and update patient medical records.
• Answer phones, triage incoming calls, and send messages through the office electronic medical record.
• Contact insurance companies regarding issues with medical claims and check benefits for office procedures.
• Send out patient invoices and other patient correspondence.
• Collect co-pays and other patient payments.
• Keep the reception area clean and organized.
• Other duties as assigned.

Skills

Customer service

Bilingual

Teamwork

Independent work

Education

High School diploma

Tools

EHR (EMR)

Job description

We are looking for a warm, organized Front Desk Medical Receptionist to join our brand-new outpatient physical therapy clinic in Leesburg, Virginia on a PRN or part-time basis. Shifts fall within our clinic hours — Monday to Friday, 7:00 AM to 7:00 PM, and weekends, 9:30 AM to 3:30 PM. The Medical Receptionist works at the front desk helping patients and visitors, supporting the office through the organization of daily front-office activities, effective problem resolution, patient scheduling, greeting patients, answering phone calls, directing the appointment scheduling process, and managing the medical record process.

Responsibilities

• Greet patients in a friendly manner as they arrive at the office
• Schedule appointments and direct the patient appointment scheduling process
• Enter and update patient medical records
• Answer phones, triage incoming calls, and send messages through the office electronic medical record
• Contact insurance companies regarding issues with medical claims and check benefits for office procedures
• Send out patient invoices and other patient correspondence
• Collect co-pays and other patient payments
• Keep the reception area clean and organized
• Other duties as assigned

Requirements

• High School diploma or equivalent
• Medical reception experience preferred — not required
• Strong customer service skills
• Ability to work independently and on a team
• Professional demeanor
• Bilingual a plus, but not required

Benefits

• Competitive hourly compensation
• AI-powered EHR — ambient AI writes your documentation, you keep your evenings
• Anthem medical, dental & vision coverage when working 30+ hours/week
• Vacation, sick leave & holiday pay on part-time schedules
• Free confidential 24/7 Employee Assistance Program (EAP) for your whole household
• 401(k) with automatic enrollment + annual employer profit-sharing contributions (Vanguard)
• Opportunities for professional growth
• Modern, welcoming clinic environment