Front Desk Medical Office Assistant: Scheduling & Care

CommonSpirit Health; Grass Valley (CA); Sur place; USD 33 000 - 42 000; Plein temps

Résumé du poste

Dignity Health Medical Foundation in Grass Valley, CA seeks a Medical Office Representative to greet patients, answer calls, and coordinate messages for clinics. You will be the first contact, delivering compassionate service to patients, physicians, and visitors.

You will collect demographics and insurance data, verify eligibility, schedule appointments in an electronic practice management system, and perform routine clerical tasks to support daily clinic operations and patient care.

Qualifications

• Six months of outpatient receptionist experience or equivalent in a high-volume customer service role.
• High School diploma or equivalent.
• Excellent interpersonal, organizational, and customer service skills.
• Proficient keyboarding and computer usage.

Responsabilités

• Greet patients, physicians and visitors with courtesy and empathy.
• Serve as the primary phone contact for clinic calls and route messages.
• Collect and update demographics and insurance information; verify health plan eligibility.
• Schedule appointments using an electronic practice management system.
• Take complete and accurate messages and support daily clinic operations.

Connaissances

Customer service

Phone etiquette

Interpersonal skills

Organization

Multitasking

Computer skills

Medical terminology

Formation

High School diploma

Outils

Electronic practice management system

Multi-line phones/ACD phones

Description du poste

Dignity Health Medical Foundation in Grass Valley, CA seeks a Medical Office Representative to greet patients, answer calls, and coordinate messages for clinics. You will be the first contact, delivering compassionate service to patients, physicians, and visitors.

You will collect demographics and insurance data, verify eligibility, schedule appointments in an electronic practice management system, and perform routine clerical tasks to support daily clinic operations and patient care.