Front Desk Manager — Luxury Hotel Leadership & Growth

Davidson Hospitality Group

Phoenix (AZ)

Hybrid

USD 52,000 - 76,000

Full time

14 days+

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Benefits offered by this job

Multiple medical coverage tiers

Dental & Vision coverage

Teledoc service 24/7

Free maintenance medications

Pet insurance

Hotel discounts

Tuition reimbursement

Paid time off

Job summary

The Camby, Autograph Collection in Phoenix, AZ seeks a Front Desk Manager to lead the front office team, ensure outstanding guest service, and manage staffing and budgeting. You will train new hires, empower staff, and maintain standards to meet profit targets while delivering a memorable guest experience.

Join a luxury property known for upscale design and dynamic service culture. Prior hospitality leadership experience and strong communication are essential for success in this role.

Qualifications

Demonstrated commitment to customer service and guest satisfaction.
Ability to lead and train front office staff and ensure standards are met.
Experience in budgeting, recruitment, orientation, training, and performance reviews.

Responsibilities

Lead Front Office team and ensure exceptional guest service.
Recruit, onboard, coach, and evaluate staff performance.
Prepare and manage annual departmental budget and goals.

Skills

Customer service focus

Staff training

Communication

English fluency

Time management

Negotiation

Education

Two years prior departmental management experience in front office or related disciplines

Tools

Hotel management software

Computer applications

Job description

Join a luxury property known for upscale design and dynamic service culture. Prior hospitality leadership experience and strong communication are essential for success in this role.

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