Front Desk Manager: Guest Experience Leader

Avion Hospitality Employee Services LLC; Houston (TX); On-site; USD 38,000 - 60,000; Full time

Job summary

Avion Hospitality Employee Services LLC is seeking a Front Desk Assistant Manager to support the Front Desk Manager in delivering attentive, friendly, and efficient service to guests. The role focuses on maximizing room revenue and occupancy while maintaining high standards of appearance and conduct.

The position requires supervisory experience and strong communication skills to manage guest requests, staff performance, and daily operations in a fast-paced hotel environment.

Qualifications

• Experience in hotel front desk operations and guest services.
• Proven supervisory experience managing a team.
• Strong communication, problem-solving and multitasking abilities.

Responsibilities

• Greet and assist guests at the Front Desk in a courteous and efficient manner.
• Oversee Front Desk operations to maximize occupancy and revenue.
• Coach and discipline Front Desk staff as per SOPs and policies.
• Coordinate with Accounting and Engineering for operational items and emergencies.

Skills

Guest relations

Supervisory experience

Cash handling

Windows proficiency

Job description

Avion Hospitality Employee Services LLC is seeking a Front Desk Assistant Manager to support the Front Desk Manager in delivering attentive, friendly, and efficient service to guests. The role focuses on maximizing room revenue and occupancy while maintaining high standards of appearance and conduct.

The position requires supervisory experience and strong communication skills to manage guest requests, staff performance, and daily operations in a fast-paced hotel environment.